TintoBabyTintoBaby
Troubleshoot family sync.
A few checks can resolve most cases where a parent cannot see a shared update.
Confirm the child profile
Both accounts need to be members of the same household and viewing the same child.
Check connectivity
An offline entry remains on the device until it can upload. Reconnect and open the app, then use Sync now.
Refresh the app
Close and reopen TintoBaby on both devices. Check the last successful sync shown in Account.
Still missing?
Use the in-app support option when available. Avoid creating a duplicate entry until the original sync status is clear.